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Job Title: Senior Machine Learning Engineer - Natural Language Processing (NLP) and Conversational Analytics
Company: mpathic
Location: Remote
Job Type: Full-time
About Us: Accurate understanding starts with empathy. As industry leaders, we're at the forefront of actionable conversation analytics. mpathic’s API powers SaaS platforms with real-time conversation analytics, training and suggestions, improving outcomes in healthcare and client services. With over a decade of scientific validation, mpathic's proprietary ML models deliver unmatched accuracy, enabling the detection, correction, and enhancement of over 90 human behaviors with the accuracy of human doctors.
Position Overview: We are seeking an experienced Senior Machine Learning Engineer with expertise in Natural Language Processing (NLP) and Conversational Analytics to join our growing team. As a key member of our machine learning department, you will play a crucial role in advancing our capabilities in conversational analytics by applying leading practices for building ML systems that are robust, secure, scalable and human-centered.
Responsibilities:
- Lead and contribute to the design, development, and integration of machine learning models and algorithms focused on Natural language processing in a Software As A Service application.
- Collaborate with cross-functional teams, including clinicians, software engineers, and product managers, to define and refine project goals and requirements.
- Conduct in-depth analysis of large and complex datasets to derive meaningful insights and patterns.
- Stay abreast of the latest advancements in NLP and Conversational AI, and integrate cutting-edge techniques into our solutions.
- Mentor and provide guidance to junior team members, fostering a culture of continuous learning and improvement.
- Work closely with stakeholders to understand business needs and translate them into technical requirements.
Qualifications:
- Proven track record of designing and implementing successful machine learning models with a focus on NLP in a commercial environment.
- Solid programming skills in languages like Python
- Experience developing applications with TensorFlow, PyTorch, or similar.
- Experience with large-scale data processing and analysis.
- Strong understanding of machine learning frameworks, algorithms, and statistical modeling techniques.
- Excellent communication skills and the ability to convey complex technical concepts to non-technical stakeholders.
Benefits:
- Competitive salary
- Comprehensive health, dental, and vision plans
- 401(k) retirement plan with company match
- Flexible work schedule
- Professional development opportunities
- Vibrant and collaborative work environment
How to Apply: If you are passionate about pushing the boundaries of NLP and Conversational Analytics and want to be part of a dynamic team, please submit your resume, a cover letter, and any relevant portfolio or project work. Please include "Senior ML Engineer - NLP" in the subject line